We’re pleased to announce that Syncro is now supported in Support Fusion.
For many MSPs, Syncro is the platform of choice for PSA, RMM and ticketing. Until now, keeping Syncro aligned with customer systems has meant custom scripts, one-off integrations or simply duplicating tickets by hand. That creates extra work, introduces errors and makes it harder to deliver on service commitments.
With our new Syncro connector, tickets, statuses and comments can move automatically between Syncro and your customer’s ITSM or PSA platform. No code, no maintenance, just a guided configuration that gets you from setup to first ticket in minutes.
In our latest demo, Steve shows how straightforward the process is. You’ll see how to generate a Syncro API token, configure the required permissions, connect Syncro to Support Fusion and then sync your first ticket across to HaloPSA. The same approach works whether you are pairing Syncro with Halo, ServiceNow, Zendesk, Autotask, or any of the other platforms we support.
Adding Syncro support reflects what we hear every week from MSPs: integrations need to be practical, reliable and fast to implement. We built Support Fusion to remove the overhead of custom development and give providers the tools to focus on delivery, reporting and client outcomes instead of chasing system updates.
If your team runs on Syncro and you’re looking to streamline how you work with customers, now is the time to see what Support Fusion can do.