Handling sync failures in Support Fusion

In this week’s build update, Steve walks through a small but powerful improvement: failure visibility.

MSPs know the pain of platform integrations that go dark without warning. Our latest update gives your team the confidence to trust what’s working, and quickly fix what’s not.

What’s new?

• Dashboard indicators for failed syncs across org connections
• Filtering by failure events in sync history

• Diagnostic context (e.g. timeout vs. auth issue)

• Auto-recovery handling logged for full traceability

This is part of our focus on operational confidence - making sure Support Fusion helps MSPs stay in control, even when the unexpected happens.