Connect ITSM and PSA tools in minutes
Support Fusion keeps tickets, statuses and comments in sync across the platforms you already use. Whether you’re an enterprise IT team working in ServiceNow or Jira, or a service provider managing ConnectWise, Autotask, Halo, Syncro, Zendesk or Freshdesk, we make sure everyone stays on the same page without scripts, custom development or manual updates.
Book in a demo with us or choose your platform from the list below to get started.
Datto Autotask PSA
A cloud-based PSA tool used by MSPs for service delivery, ticketing, and contract management.
ConnectWise Manage
A Professional Services Automation (PSA) platform widely used by MSPs to manage service tickets, time entries, and customer accounts.
Freshworks Freshdesk
Cloud-based helpdesk platform from Freshworks, commonly used by IT teams for ticketing, support workflows, and customer service.
HaloPSA
A modern PSA platform for MSPs with integrated ticketing, asset, and project management.
Jira
Jira Service Management
A flexible ITSM tool from Atlassian, often used by internal IT and DevOps teams for service delivery.
ServiceNow
The enterprise IT service management (ITSM) platform used by large organisations to manage incidents, changes, and service requests.
Syncro XMM
Syncro is a cloud-based, all-in-one platform for Managed Service Providers (MSPs) and internal IT departments.
Zendesk
Zendesk is a customer service platform that enables businesses to manage support requests, track interactions, and deliver multi-channel customer support.