At Support Fusion, we’ve always believed that the best ideas come from the people in the trenches. Managed service providers, IT leaders, engineers, delivery managers — you live and breathe the challenges we’re solving.
That’s why we’re opening a new space to connect directly with you: r/SupportFusion.
This community is for anyone who cares about:
Integrating PSA and ITSM platforms without the pain of scripts or custom code
Tackling the daily inefficiencies of ticket sync and service delivery
Sharing lessons learned from working with enterprise IT teams
Exploring how automation and AI can unlock better margins and stronger client outcomes
Why Reddit? Because it’s open, transparent, and built for conversation. We want this to be more than a help forum - think of it as a place to swap ideas, pressure test solutions, and even have a laugh about the quirks of our industry.
What you’ll find there:
Early product updates and behind-the-scenes builds
Guides and best practices for MSP–enterprise collaboration
Honest discussions about the realities of PSA and ITSM integration
A community of peers who get it
We’ll be posting regularly, answering questions, and sharing insights as we keep building. But most importantly, we want to hear from you.
👉 Come join us at r/SupportFusion and help shape the future of service harmony.
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