Simple, no-code ticket integration
We believe connecting ITSM and PSA systems should be effortless, whether you're a smaller MSP connecting a co-managed client or larger MSP managing a complex enterprise workflow. Our pricing is designed to grow with you, offering the flexibility you need at every stage.
Free
Manual sync
Perfect for initial testing & proof of concepts
Get started at no cost. Our Manual sync mode lets you try out Support Fusion by manually syncing tickets and data between systems. No time limits - just a simple way to see how we fit into your workflow before you're ready to commit.
$300* / month
Auto sync
Perfect for a single integration between ITSM and PSA platforms
When you’re ready to go fully automated, our Auto sync tier is your go-to solution. It's a no-code, easy-to-deploy plan that’s powerful enough to handle your daily workflows. Perfect for MSPs and IT teams managing a single integration with minimal fuss.
* Limited time launch pricing
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Growth
Perfect for larger enterprises, custom requirements or higher volume
Our Growth option is designed for those who need more - whether you’re an enterprise with many customers, complex requirements or a vendor looking to integrate. This tier supports not only large-scale MSP-to-customer paths but also MSP-to-MSP, vendor-to-PSA, and other unique integration scenarios. It’s the ultimate flexibility for bids, RFP pricing, and custom solutions.
What’s included with every tier?
Every Support Fusion plan includes:
✅ Bi-directional syncing of tickets, updates, and attachments
✅ Support for major ITSM and PSA tools
✅ Secure data handling – your platforms stay in control
✅ Guided onboarding and configuration
✅ Ongoing product improvements
✅ Bi-directional syncing of tickets, updates, and attachments
✅ Support for major ITSM and PSA tools
✅ Secure data handling – your platforms stay in control
✅ Guided onboarding and configuration
✅ Ongoing product improvements
Let us walk you through Support Fusion
In just 30 minutes, we’ll show you how to sync tickets, SLAs, and updates across platforms - no code required.
Support Fusion keeps enterprises and their service providers working as one. Whether you’re managing a support contract or delivering it, we’ll show you how to connect both sides - securely, automatically, and in minutes.
No sales pitch, just a live walkthrough of how tickets, statuses and comments stay in sync across different ticketing platforms.
Choose a time, and we’ll tailor the demo to match your tools and use-case.
Support Fusion keeps enterprises and their service providers working as one. Whether you’re managing a support contract or delivering it, we’ll show you how to connect both sides - securely, automatically, and in minutes.
No sales pitch, just a live walkthrough of how tickets, statuses and comments stay in sync across different ticketing platforms.
Choose a time, and we’ll tailor the demo to match your tools and use-case.